PRIVACY POLICY

Our Commitment to Privacy

As of May 25, 2018, the European Union’s General Data Protection Regulation (GDPR) takes effect. Living Concept is committed to GDPR in protecting information security and data privacy for citizens of the EU as well as other countries outside EU.
Living Concept (“Company”, “Living”, “Living Concept”, “Concept”, “us” or “we”) is committed to ensuring that your privacy is protected. When we ask you to provide certain personal information (”Information”) by which you can be identified when using www.livingconcept.hr (“Website”), then you can be assured that it will only be used in accordance with this privacy statement.
This privacy policy is giving you instructions what kind of information we are collecting when visitors visit our website or use our Services in general, as well as our practices for using, maintaining, protecting, and disclosing that information.
We strongly advise to read this policy privacy in order to understand our policies and practices regarding information that we are collecting from you and how will we treat them. If you don’t agree with our policies and practices, do not use Living website. By accessing or using Living website you agree to this privacy policy.

Who are we collecting information from?

We collect information from visitors to our website, and of those who:
Download content which can be found on our website
Sign up or subscribe for news from our website
Communicate with us via e-mail or contact form on our website

What are we collecting?

We collect and process user-specific information on what pages visitors visit, and information that visitors provide such as name, surname, email address, and survey information when possible. When someone visits our website we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behavior patterns. This information gives us better insight into our website, for example, the number of visitors to the different parts of the site. This information is only processed in a way which does not identify anybody. We are not allowing Google to proceed with information we collect in order to reveal the identity of our visitors. If we will proceed with some actions which might reveal our visitor’s identity, we will make assure to notify this person about the purpose of this kind of action.
The information we collect is used only to:
Contact consumers for marketing purposes
Notify consumers when there are important changes on website
Improve the content of the Web page
Provide more valuable & customized content to consumers

Communication via social media and e-mail

We manage our social media sites such as LinkedIn and Facebook. If you send us a private or direct message via social media the message will be stored for unlimited amount of time. It will not be shared with any other organizations.
We use Transport Layer Security (TLS) to encrypt and protect email traffic in line with legal requirements. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit. We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
We are ensuring that we have taken all the organizational and technical measurements to protect your privacy and ensure that your information is used only in the way that was communicating with you.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us. We will promptly correct any information found to be incorrect.

Use of cookies

By proceeding to use our website, you agree to store cookies on your computer by our by our third-party service providers and us. If you do not agree with our cookies policy regarding your use of our website, you must stop using our website and disable cookies via your browser settings. Certain features of the website cannot work without the use of cookies and if you decline to use them it might affect the functionality of our website and use of certain features. For further information about deleting or blocking cookies, please visit: http://www.aboutcookies.org/how-to-delete-cookies/.
Our website also uses the following cookies: Google Analytics and Google AdWords. This cookie allows us to see information on user website activities including, but not limited to page views, source and time spent on the website. The information is anonymous and is displayed as numbers, meaning we can not identify the identity of our visitors. This will help to protect your privacy. Using Google Analytics we can see what content is popular on our website, and strive to give you more of the things you enjoy reading and watching. Additionally, we have implemented the Google Analytics demographics and interest reporting features on our website. These tools allow us to review anonymous data regarding the gender, age, and interests of website visitors and adapt our website content to better reflect their needs. Although this information is collected through your Google ad settings, it is not provided to us in a personally-identifiable format. This means we cannot identify your identity. You can disable Google Analytics for Display Advertising and customize Google Display Network ads using the Google Ad settings or through the Google Analytics opt-out option.
Using Google AdWords code we are able to see which pages helped lead contact form submissions. The information we see is anonymous and we are using this information only to make a better decision on our marketing budget. If you don’t want to participate in Google AdWords Remarketing, you can disable this option by visiting Google’s Ads Preferences Manager.

Social Media Sharing

The website include third-party social media features. These features may collect your IP address, which page you are visiting on the website, and set a cookie to enable the feature to function properly. There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. Your interaction with these features is governed by the privacy policy of the third-party company.

Third-Party websites

This privacy policy does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Marketing Terms & Conditions

We may periodically send you emails with information regarding to news to our website. If you no longer wish to continue receiving our news, please click the “unsubscribe” link available at the bottom of our e-mail or let us know that you no longer wish to receive such information via e-mail.
We may use feedback that you provide voluntarily on our products or services. We collect this information in order to help us with providing appropriate marketing and advertising actions for our services.

Sharing of Collected Information

Living will not sell, rent, or trade personal information to any third party. However, we may share personal information when authorized and/or required by law or when we have your consent to do so.

Service Providers

We share information, including personal information, with our third-party service providers which we use to provide hosting and maintenance of our website, backup, storage, analytics, and other services for us. These third-party service providers may have access to or process your personal information for the purpose of providing their services for us. We do not permit our third-party service providers to use the personal information that we share with them for their marketing purposes or any other purpose that is in connection with the services that they provide for us.
As Permitted or Required by Law, Living will use and disclose your personal data if needed, such as in response to a court order, valid subpoena, or other legal, government, or law enforcement processes or investigatory actions.

Testimonials or Case Studies

We may post testimonials or a case study on the website which may contain your information, such as name, job title, and company. We obtain your consent to publish your name along with your testimonial. If you wish to update or delete your testimonial, you can contact us at support@livingconcept.hr.

Protection of Rights and Interests

We may use and disclose your data where we believe, in our sole judgment, that it is appropriate to do so to protect our rights and interests and the rights and interests of other users of Living’s services, or where we believe there has been a violation of this privacy policy that could affect the interests of Living or its customers.

Data Retention, Withdrawal of Approval, Access to Data

If at any time you may ask for your data to be changed or removed from our servers by writing to support@livingconcept.hr.
As permitted by applicable law, EU residents may request a copy of the information that we hold about them. To do so, please contact: support@livingconcept.hr.

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